(I work at a popular department store that has it’s own store card. A customer can make payments on the card at any register with cash or check. A customer comes up with her teenage daughter.)
Customer: I’d like to pay on my [store name]card, please.
Me: Sure, no problem. We take cash or check.
Customer: You don’t take debit?
Me: No ma’am.
Customer: What about a credit card?
Me: No ma’am, just cash or check.
Customer: *irate* WELL THAT’S JUST STUPID. [competitor] TAKES CREDIT CARDS AS PAYMENT.
Me: Ma’am I’m sorry, but the register will only process a check or cash for a payment.
Customer: *huffs and continues ranting as she pulls out a checkbook* This is so stupid, you should be able to take de- Customer’s Daughter: MOM, SHUT UP, would you? It’s not her fault!
She filled out her check in silence and didn’t say a word the rest of the transaction. As for her daughter, I just wanted to hug her.
(A few months ago, I was chatting with someone on a popular art site. I’ve spoken with the particular person several times in the past and she always came off as logical to me.)
Friend: “I have a really bad bellyache.”
Me: “I’m sorry, dear. Do you have any ginger ale? I drink it when my stomach’s upset.”
Friend: “Oh, no thanks. I don’t drink.”
Stillwater, Oklahoma, USA
This happened a couple years ago. I’m working the drive through at a fast food restaurant late night. Note: we only have one window. You order at a speaker, then drive around the corner of the building to the window.
Me: “Hi, can I take your order?”
Customer: “I’ll have (yada yada)…
Me: “Alright, I have a (repeats order back to them)? Will that be all for you tonight?”
Me: “Okay, your total will be $x.xx, thank you.”
Me: “Can I get you something else, sir?”
Me: (confused) “Okay, your total will be x.xx at the window”
Customer: (suddenly irate) “Well I guess I’ll pull to the second window then!” *mutters to friend that I’m stupid*
Me: *super chipper voice* “Your total will be x.xx at our one and only window, thank you!”
I work at a large retail pet store. On this day I’m approached by an elderly woman.
Customer: Hi! Can I have 60 large crickets please?
Me: Of course! I’ll have them ready for you in a moment.
[I bag her crickets and start ringing her out.]
Me: Five dozen large crickets then?
Her: I want 60. Not 5 dozen!
Me: M’am, 5 dozen is the same as 60.
Her: No it’s not! You’re trying to overcharge me!!
Me: No I’m not. You wanted 60 crickets, that’s what I’m giving you.
[I turn the screen to let her see it says quantity: 60 for her crickets. She still doesn’t believe me and I end up having to void the entire transaction and ring it up again saying “60” instead of “5 dozen.]
Seattle, Wa, USA
I’m behind the desk when a guy comes up, belligerent, and demands to talk to manager. In front of other customers he’s holding up a razor. I ask him if I can help him, as manager wouldn’t be on for hours. He gives me this story about how the maid used his g.f.s razor. I look at it, and there is some of the nastiest blonde hair, long enough to be a males armpit. He’s blond with a slight bit of ornge red, and NOONE at the hotel has blond hair. At all. Brown and red. And black or gray. So we look at cameras as he asked,nope. Nobody going into his room. He did have another visitor with him (after our visiting hours even!!) I’m assuming he invited another girl into his room and got caught, or a “business” deal went wrong. Either way he was acting very crazy and shady and even wrote a comment on our site! I still laugh about it. Why would a maid need to shave her legs at work…and I’m pretty sure due to diseases and germs, wouldn’t ever use someone from missouris razor. I’m baffled at how one would even come to such a conclusion.