Home Improvement Warehouse
Fort Worth, TX
(I usually work mornings in a big home improvement warehouse in the paint dept. It’s usually pretty slow with regular contractors coming in. One regular just placed his order and I’m in the process of making it as he talks to another associate.)
Contractor: He’s too young to be working here. How old is he, 12?
Associate: He’s actually the dept supervisor. He runs it pretty well.
Customer: Y’all must really be desperate. Shouldn’t you still be in school? Do you know anything about hard work?
Me: Sir, my father has a home remodeling company that I’ve been working with since I was 12. I took this job a year ago because I had to pick up some extra bills. I actually quit last month when I got this promotion.
Customer: Yeah, it looks like he fired you because you can’t handle it.
(Trying to hid my frustration, I spill a little bit of paint.)
Customer: Oh you f*****g moron. He fired you because you are clueless!
(The associate then steps back as the customer starts laughing.)
Customer: You know nothing, I can see it in your eyes. You can’t handle a real man’s work so you joined this cake job.
Me: Sir, not like it’s any of your damned business, but I took this job because my fathers business started to fail because of his failing health. I had to quit and find a more steady paycheck to help pay his bills. I am 20 years old, I live in my own house and pay all my own bills, manage a whole dept with 7 people in it, and completely self sufficient. I don’t do drugs or stay up all week partying, and I for damned sure don’t critique people I have never met before in my life. Now I would appreciate if you would stop trying to prove that you are some f*****g amazing person when you are just an asshole!
Customer: Where is your manager?! You can’t talk to me like this!
(The associate that was originally talking to him is wide eyed and the man starts yelling across the store. My manager comes running up to figure what is going and the customer then starts going off about how I cursed him out and how I give horrible customer service. Since he comes in everyday he was given a discount and sent on his way. I was lucky enough not to be fired since the associate vouched for me saying the man started everything and I was only given a write up.)